How do you manage users on the trail? They will be there, often without knowledge of the trail and its history. Some will have no idea that different user groups are going to be there also. So how can you make sure everyone has a good time? How can you ensure everyone knows how to interact?
The way to manage these experiences is known as “user management techniques”. This article is the first in a series on user management techniques and how to use them for urban mountain biking.
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